Floored New York

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516-701-2898

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Lifetime Labor Warranty

This is a labor warranty provided by Carpet King LI, DBA FLOORED NY to you, the original purchaser (“Owner”). This warranty covers labor only. It does not take the place of or affect the manufacturer’s warranty on the material used. Please consult your third-party manufacturer warranties for further coverage.

Warranty

FLOORED NY warrants to the Owner that the installation work performed by FLOORED NY will be free of defects due to workmanship for as long as Owner owns and resides in the home where FLOORED NY performed the installation, subject to the other terms and conditions contained in this warranty.

What is Not Covered

FLOORED NY grants this warranty to the Owner only and only materials purchased from and installed by FLOORED NY are covered by this warranty. This warranty assumes normal and reasonable use of products or components. This warranty does not cover any other damage or material failure including, but not limited to, damage caused by existing defects at Owner’s property or existing underlayment not installed by FLOORED NY, damage caused by occurrences beyond the control of FLOORED NY, such as acts of God, settlement of the building, failure of the structure (including foundations and walls), use of incompatible accessories, removal, repair, or re-installation of any products or components by other than FLOORED NY, normal corrosive effects of chemicals, intentional acts, or unreasonable use or failure to provide reasonable maintenance as and when necessary. For vinyl, wood, tile, stone, and laminate installations, this warranty does not cover discoloration from asphalt driveways, indentations from high heels, scratches and damage caused by chairs, tables, appliances, wheelchairs or motorized scooters, pets, and other tangible objects. Installation, removal, repair, adjustment, tampering, or re-installation of any products or components by other than FLOORED NY voids this warranty, and FLOORED NY expressly disclaims any liability for any costs, defects, or damages with respect to such actions. Owner acknowledges that professionally installed carpet may require re-stretching after approximately 24 months, that such is a part of normal maintenance, and such is not covered by this warranty.

How to Obtain Warranty Service

To submit a claim, a copy of this warranty and a copy of the Owner’s sales contract must be submitted in writing by U.S. mail or nationally recognized overnight delivery service to FLOORED NY 71 Jane Street, Roslyn Heights NY 11577 with a brief explanation of the claim. Claims must be submitted promptly after discovery of the claimed defect. Within a reasonable period after having received the Owner’s claim, FLOORED NY will schedule an appointment to inspect the premises and the warranty claim. Starting two years after the inception date of coverage under this warranty, FLOORED NY will charge Owner and Owner agrees to pay a $50 warranty processing fee for each asserted claim. If after inspection of an alleged claim, FLOORED NY determines that a valid claim exists, FLOORED NY will repair, re-install, replace, or refund the purchase price of the failing service, at our option. If FLOORED NY decides to replace any or all product(s), and if such product(s), as originally installed, is no longer available, FLOORED NY shall have the right to substitute product(s) designated by FLOORED NY to be of equal quality. If, at FLOORED NY’s option, a purchase price refund is conveyed to the Owner, then this warranty is terminated, and the repair, replacement, or removal of the product shall become the sole responsibility of the Owner. This warranty is not valid unless and until the Owner has made full payment under the original sales contract and all addenda thereto. Non-warranty calls for repair or adjustment or calls under a third-party product and/or manufacturer warranty (i.e., claims not related to this labor warranty) may result in a service charge.

Remedies and Rights

This warranty is the only express warranty provided by FLOORED NY. No employee, representative, agent, or any other person, has authority to assume or incur on behalf of FLOORED NY any obligation, liability, or responsibility in place of or in addition to this warranty. FLOORED NY HEREBY EXCLUDES AND DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BY WAY OF ILLUSTRATION AND NOT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, HABITABILITY, AND MERCHANTABILITY. FLOORED NY’s liability to the Owner under this warranty is limited to the amounts received by FLOORED NY for services rendered under the sales contract with the Owner. In no event shall FLOORED NY be obligated or liable for incidental, special, indirect, or consequential damages of any kind for the breach of any express or implied warranty.